Shift4 Case Study

Challenges

How Orange Tree Helped

When Shift4 decided to change background screening vendors, they researched the top companies with the best customer experiences. They looked at pricing, account services, and turnaround time. According to Gary Michael, the company’s VP of People, “Partnering with Orange Tree was definitely the right decision.” Today, Orange Tree has helped Shift4 implement an easy platform that is accessible and intuitive for candidates and internal team members. Orange Tree’s background screening process makes it easy for the company to conduct background checks, get necessary information from candidates, and be able to onboard new employees quickly. Integrating Shift4’s Applicant Tracking System (ATS), iCIMS, was essential and Orange Tree made it straightforward for Shift4 by doing “the heavy lifting.”

Solutions
  • Rapid onboarding
  • Proprietary platform and software development team
  • Integration with the iCIMS ATS platform
Results
  • Faster turnaround times: 2-3 days vs. 6-12 days with their previous vendor
  • Saving between 15% and 20% per year on the cost of background screening
  • Dedicated account management streamlining everyday processes

The biggest thing for us was that there was an immediate level of partnership right away. We knew we would be able to trust Orange Tree to help us integrate our new solution and get results fast. That spirit of cooperation has been true all the way through our engagement, and we appreciate it.

- Gary Michael, Vice President of People
Shift4

Orange Tree provides technology-enabled background screening, drug testing, and occupational health services. Enabled by its proprietary technology platform, Orange Tree’s services and solutions help companies focus on their business while empowering them to fill their open positions.