Candidate FAQs


Have a question about your background check?


Here are answers to commonly asked questions. 

 

Before Your Background Check

During Your Background Check

Drug Testing/Special Requests 

After Your Background Check

 

If your question isn't on the list, our candidate experience is here to help you.

Please use one method below to contact us. 

 

Email: CANDIDATECONNECT@OTES.COM

Phone:  888.222.0667

CandidateConnect: candidateconnect.otes.com