Compliant. Transparent. Fair.
Employers can submit an adverse action request to Orange Tree directly on the ClientConnect® site . Once submitted, and subject to state specific information gathering Orange Tree will send a pre-adverse action letter to the candidate through the CandidateConnect® portal or USPS and provide a copy for employers to access online. If there is no response or dispute within your pre-established waiting period, you can submit a request for Orange Tree to send the final adverse action letter on your behalf or send the final letter automatically. If the candidate responds with a dispute, we will reach out again and confirm your disqualifying decision to restart the process after the reinvestigation.